Table of Contents
- 1 An In-Depth AT&T Internet Review– Plus Deals To Save 20%
- 2 High Speed And Data
- 3 Spotlight On Internet And Phone Plans
- 4 Internet Fiber Or a DSL Network?
- 5 Digital TV Service
- 6 Does AT&T U-Verse Still Exist?
- 7 AT&T U-verse Channel Line Up:
- 8 AT&T U-verse International Channels:
- 9 Joining – Whats the Best Approach?
- 10 AT&T Customer Support – Does It Stack Up?
- 11 Here Are Some FAQ’s
- 12 Contact AT&T
- 13 Conclusion
An In-Depth AT&T Internet Review– Plus Deals To Save 20%
In this AT&T Internet Review, we set out to answer many of the tough questions about AT&T and its internet, phone and TV services and how you can apply this information to save money on their range of bundle deals from DSL to fiber. AT&T Internet is one of the leading telecommunications providers in the United States and has been for a long time. The company started as a telephone provider and continues to provide DSL internet through phone lines in most areas of the country. They also have moved with the times, and now other services such as fiber broadband, Digital Voice, fixed wireless, satellite TV and can do excellent bundle deal pricing for each. They have a reputation for providing bundled TV/Internet plans at excellent budget pricing. However, the standalone services are a bit highly priced but less than most competing fiber and cable services in the country. AT&T’s internet service has started shining with the integrated features that provide exciting home networking features for TV users. Let us delve into how it all works and review many of the different options AT&T offer for new and existing customers to choose from, read on…
High Speed And Data
AT&T offers some of the fastest internet connection speeds countrywide with the fiber service but at the DSL end the average download speed for AT&T broadband is currently between 2.83 Mbps and 3.83 Mbps, which is less than adequate but for users who don’t watch much video or download huge files this could be enough. Previously DSL was the primary connection type available, but the fiber and internet platforms are slowly replacing it right across the entire country. The leading internet service starts with the 50 plan which is the most affordable, high-speed internet package and offers “basic” internet speeds for surfing, downloads and email functions. For this package, you can only get one dynamic IP address. All the packages (referred to as AT&T internet speed tiers) start from the 50MB plan to the 1GBps.
Currently, fiber optic connections have been introduced across the USA as the rollout of these services continues to gather speed as the shift towards a faster more reliable system is needed in our fast-paced lives. AT&T provides the same fiber optic internet that can serve speeds as high as 1GBps. Here is one of the top reasons why you should consider the packages for use today. There’s no increase in prices as the company has guaranteed repeatedly. It’s uncommon for internet providers to keep rates low for long periods of time but with AT&T internet that is what you get and offers customers excellent value for money. It’s very likely that other companies will increase their prices after a year or two. Therefore over time, you end up paying much more than you had budgeted for when signing up for the services the first time around. We think that’s a massive advantage for AT&T for customer satisfaction.
HINT: Cant Decide ? Compare package details , service and speed of internet of DirecTV or Verizon Fios
Spotlight On Internet And Phone Plans
The table below shows the range of current deals for both internet and phone available at AT&T, these are subject to change and we will endeavor to keep them updated at least once a week for you.
|AT&T PLAN||PRICE MONTHLY||INTERNET SPEED||TV||PHONE||TYPE|
|Internet Basic Only||$40||50 MbpsDSL||No||No||DSL|
|U-verse TV & Internet||$65||50 MbpsDSL||U-family All Included||No||DSL|
|DIRECTV & Internet||$65||50 MbpsDSL||SELECT All Included||No||DSL|
|Internet 50||$40||50 MbpsDSL||No||No||FIBER|
|U-verse TV & Internet||$65||50 MbpsDSL||U-family All Included||No||FIBER|
Internet Fiber Or a DSL Network?
You can choose from 4 TV packages with selections of 200 to 500 channels. It utilizes a fiber optic network making the service more reliable than cable or satellite TV. The pricing is more competitive if you bundle it with phone or internet services. However, on its own, it’s more expensive than the competing packages. The U-verse top DVR comes with smaller storage capacity, and there are some hidden HD fees associated with the TV packages.
There are a few advantages of using AT&T internet. For instance, the U-Verse gives customers four different packages to choose from with each having different speeds and numerous features. However, these packages don’t have fast speeds with the fastest one having download speeds of up to 75Mbps (referred to as the internet 75). The speed is a bit reasonable, but you can always find faster options with other telecommunications providers.
However, one disadvantage of the package is that it’s slightly more expensive. Keep in mind that the download speeds are lower than those available for cable internet. The packages will work if you’re looking to bundle various services. For those looking at the internet options available, you can always find better services at more affordable rates with other companies.
Digital TV Service
While the number of TV channels varies between the different bundles and plans, AT&T U-verse offers up to 210 HD channels with whole home DVRs, individual DVRs, and traditional cable boxes.
Additionally, many bundles include reduced prices or several months free of premium movie channels such as HBO and Cinemax, so make sure to read the details of your plan carefully.
Fast Internet Speeds
With today’s super-connected world, fast internet is important. With AT&T U-verse you can receive download speeds up to 45mbps and upload speeds up to 6mbps (as of this writing).
With speeds close to 50mbps, all but the most data-intensive customers (professional photographers/videographers, programmers, and designers) will be satisfied with these speeds.
With that in mind, if you consume a lot of online videos you’ll be covered because AT&T U-verse supports HD streaming from Netflix, Hulu, and Youtube.
Home Phone Service
While most consumers are “cutting the cord” and just using their cell phones as their main phone. With that in mind, if you are looking for robust home phone service including caller ID, call waiting, three-way calling, and anonymous call rejection, and calling across all 50 states and many countries, U-verse does offer home phone options similar (if not better) than what your current provider is offering
Does AT&T U-Verse Still Exist?
The short answer is no, upon review the company is phasing out the U-verse to replace it with the AT&T internet. The brand has always been confusing for most customers. Initially, it was introduced as a triple play option which differentiates the universal DSL service (ADSL) and the advanced DSL service (utilizing VDSL2). The wireless gateway, the primary device for communicating with the internet service networks, also works as a router. It connects your home network with Wi-Fi, Ethernet or USB connections, allows you to enjoy high-speed internet for all the devices in your home. There’s also the AT&T Mail that comes with 11 email accounts as well as virtually unlimited storage capacity, spam guard, and POP access.
Another feature is the unlimited nationwide dial-up internet remote access when you’re not at home. There’s also the security software that comes with a firewall, antivirus, antispam and pop-up blockers as well as parental control protection and address guard. You can gain access to nationwide Wi-Fi networks including Starbucks locations. Therefore, if you’re looking for a good home internet connection, you can always rely on AT&T and choose a favorable bundle for your needs.
Digital TV: AT&T U-verse offers HD programming with access up to 200 channels in HD.
High-Speed Internet: AT&T U-verse offers internet speeds up to 45 Mbps in most areas. This is fast enough for most consumer needs.
Home Phone: Since AT&T was originally known for its home phone service, it’s no surprise it still offers decent home phone packages starting around $25/mo.
AT&T U-verse Channel Line Up:
The channel lineup will vary depending on package and region, but one can expect approximately 400 channels on tap including local programming, on-demand channels, standard and expanded cable, as well as premium channels. We think they offer a very well rounded selection and this is one of the best features of the service.
AT&T U-verse International Channels:
Additionally, AT&T offers what they refer to as ‘ethnic’ programming. Ethnic programming is defined by AT&T as a combination of additional subtitles to existing networks when possible, and networks broadcasting from around the world. Many of the new ethnic-themed channels are South Asian, but there are also a few channels in Spanish, Portuguese, and even French. AT&T seems to be determined to increase their ethnic-enabled lineup.
Joining – Whats the Best Approach?
They have some fairly complex plans so phoning to join maybe better than navigating the website process. So having a real person walk you through each bundle deal and process can be very helpful we have found.
AT&T Customer Support – Does It Stack Up?
The telecommunications industry has a terrible reputation for customer service when compared to others but within these bounds, AT&T stands out as being at the top of their game according to many industry sources we spoke to ahead of this review. The American Customer Satisfaction Index or ACSI for short has AT&T slightly ahead of Verizon FiOS for its overall rating but as with anything in customer service, it’s not perfect but they are on the right road at least.
Here Are Some FAQ’s
· Question: What are the best AT&T Deals for existing customers?
If you are an existing customer or have been a customer in the past you may want to check out our AT&T Deals For Existing Customers and compare the availability of each deal. Luckily for you already have a full review of DIRECTV Deals For New And Existing Customers which offers great advice.
· Question: How will I know if I have AT&T availability in my area?
Easy when you click on any of the deals or promos links on our deals page and start the sign-up process they run you through that prior to setting you all up and charging so be sure to follow the prompts.Or check the availability map instead
- Question: How Much Are AT&T Equipment Charges
No matter which plan you select there are a range of fees to look at: they charge a $7.00 per month Fee for equipment which is cheaper than the likes of Verizon FiOS who charge a $3.49 per month Broadcast Fee. They charge a $6.39 monthly Regional Sports Network fee for those who subscribe to the sports channels. They charge a $10 per month router fee.
· Question: What are the best deals from AT&T for new customers?
Personally, the U-verse TV and Internet $65/mo for 12 mos (with 24 mo agrmt & autopay credit) + $250 card with online orders offer is the one I recommend as its just $65 on the current deal being offered. well worth a read of all deals to compare.
· Question: When AT&T offers deals How Long Do They Stay Active For?
Some of their sign up packages remain active all the time and some are seasonal, for example on the Black Friday weekend this year they made a grand offer never seen before.
· Question: Does AT&T offer any cell phone package deals with their Deals?
Not at this time but that may change so stay tuned
Question: Which AT&T Tv Packages Offered Are The Best Value For Money?
The Bundle Deals we outline on our deals page represent the best value for money we think.
Question: Can I Cancel My AT&T Service and Subscription?
The only way to cancel any AT&T service is to visit the following
suspend your service temporarily.
change your service instead of canceling.
TIP did you know: AT&T has a cancellation department phone number?
AT&T’s dedicated cancellation line is found at 800.288.2020 make sure you have your account details on hand and the reason you wish to cancel.
Contact AT&T U-verse to establish service or make changes to your existing service by calling the appropriate customer service department from the list below:
- Check Status of Pending High-Speed Internet Order
- Customer Service/Tech Support for Existing Members
- Business Accounts
In conclusion, AT&T is the top choice for the best internet and TV packages. First, the DIRECTV Is one of the excellent services, although it comes with flawed pricing where it increases after the second year. However, if you get AT&T internet with DIRECTV, you don’t have to suffer from the pricing issues. Make sure you get a flat rate for the TV package to save a lot of money when you choose another package provided by the same company. Just as a rule of thumb, you’re advised to do some comparison shopping to find the most affordable internet and TV package. However, when you’re bundling, you can always rely on AT&T and U-verse is a great option if you are looking for moderately fast broadband speeds, a good selection of HD channels, and a price that won’t break your budget.
AT&T’s got some great deals and its customer service ranks among the best in the industry, they offer some deals that are only advertised on the internet via sites such as MyDealsClub. We think it deserves a very respectable 8.5/10 for all-around performance, reliability, cost, and service. For most people on a budget, AT&T offers the variety at good value for money.
Alternative Options To AT&T
It would be worth investigating a few alternate options so I created a list for you, check out the reviews we have for each one