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It’s not as simple as it seems to choose between AT&T U-verse and Time Warner Cable ( Now Spectrum by Charter Communications ) . Both businesses have perplexing websites and perplexing offers, so we’ve put together this comprehensive comparison to help you make sense of it all.
What Matters in a Provider: A Quick Overview
When it comes to choosing a broadband provider, most consumers consider three factors:
- Broadband speeds and available TV channels are included in the overall price.
- Customer Service and Reliability
- If this gives you a decent idea of what you’re searching for, stay reading since here is where the comparison begins.
Which Is Right For You?
Price Shoppers: Check AT&T’s Internet Bundle Deals First
If you’re in the market for both TV and Internet, check out AT&T’s packages before making a choice. AT&T is often less expensive than Time Warner (perhaps $10-30 less per month depending on the package) since their equipment is somewhat older, enabling them to provide a comparable service at a reduced cost.
The internet business isn’t renowned for its excellent customer service, but one major difference between Time Warner and AT&T U-verse is that AT&T does its installation and servicing calls with employees rather than contractors. So, what does this imply for you? It simply implies that workers have an incentive to ensure that your issue is resolved rather than just “band-aided,” as many contractors do.
While the gap between professional installers who work for the business and contractors who have no interest in maintaining a company’s image may seem little, it is significant. To summarise, AT&T is in the top two Best Internet Service Provider options if you want excellent customer service.
Heavy Internet Users: Time Warner Cable
Time Warner Cable, as of this writing, provides a superior overall service for customers that just need Internet connection. Time Warner Cable is a better option for the fastest Internet in the area, with speeds ranging from 2Mbps to 300Mbps utilising DOCSIS 3.0. However, many of AT&T’s plans will satisfy the majority of customers’ requirements.
AT&T U-Verse: Digital TV, Broadband, and Home Phone
Although AT&T’s U-verse is the biggest DSL provider in the United States, its network uses VDSL technology. We could go into all the technical intricacies of why this is essential, but here’s what you need to know:
Because VDSL is approximately 6.5 times quicker than conventional DSL, AT&T’s digital TV and high-speed internet provide the rapid speeds and crystal clear image you’d expect in today’s hyperconnected world.
Furthermore, since DSL is provided over existing telephone lines, you won’t have to rewire your home to receive U-verse service.
In average, U-Verse package price is less expensive than TWC, particularly during the promotional time. U-verse Family, the most basic TV package, offers a good amount of channels and includes DVR.
Digital TV Service
While the amount of TV channels varies by bundle and package, AT&T U-verse provides up to 210 HD channels with whole-house DVRs, individual DVRs, and conventional cable internet .
In addition, many bundles offer discounted or free premium movie channels like HBO and Cinemax, so be sure to read the fine print of your package carefully.
Fast Internet Speeds
Fast internet is critical in today’s hyper-connected society. You can get download speeds of up to 45 Mbps and upload rates of up to 6 Mbps with AT&T U-verse (as of this writing).
Except for the most data-intensive clients (professional photographers/videographers, programmers, and designers), all but the most data-intensive customers (professional photographers/videographers, programmers, and designers) will be happy with these speeds.
With that in mind, if you watch a lot of internet video, AT&T U-verse will cover you since Netflix, Hulu, and Youtube all provide HD streaming internet.
Home Phone Service
While the majority of customers are “cutting the cord” and relying only on their mobile phones for communication. With that in mind, if you want a robust home phone service with features like caller ID, call waiting, three-way calling, and anonymous call rejection, as well as calling across all 50 states and many countries, U-verse has home phone options that are comparable (if not better) than what your current provider offers.
Time Warner Cable Triple Play Bundle
Time Warner Cable is the country’s third-largest cable internet and television provider. As a cable provider, your internet, TV, and phone service will all be delivered through existing cable TV infrastructure.
Time Warner Cable offers a variety of TV packages. You may receive up to 200 HD channels depending on the one you choose.
They also provide whole-house DVRs and conventional DVRs, however keep in mind that their equipment costs are usually more than industry average.
TWC also offers all of the premium channels that other providers provide, but in certain areas, such as New York City, they have even more specialised channels.
Time Warner Cable will provide internet download rates of up to 50 Mbps in most regions and up to 300 Mbps in upgraded areas. Basic rates of 2mbps (which the FCC does not classify broadband) start at only $14.99 per month.
Home Phone Service
Time Warner Cable’s phone service comes in a variety of packages, but many of them feature unlimited calls to anywhere in the US, Canada, and Puerto Rico.
Time Warner vs AT&T U-verse: Who Wins?
Both of these businesses offer their own set of advantages and disadvantages, so it all depends on what you’re searching for and what’s accessible in your region.
AT&T’s rates and packages are usually more affordable, but keep an eye out for hidden costs.
Time Warner provides better internet speeds than AT&T’s top-tier plan, but at the cost of higher TV and equipment prices and an unpleasant customer service experience.
Because service offerings differ by city, we recommend contacting the businesses to find out what is available in your region. Deals and promotions are continuously changing to provide consumers additional reasons to buy services and to keep the competition going. Please bear in mind that, although we strive to keep our information as current as possible, pricing shown here is subject to change at any time without notice.