About Optimum by Altice

Optimum by Altice

In Connecticut, New Jersey, New York, and Pennsylvania, Optimum by Altice provides internet connection. Optimum by Altice cable internet is accessible to an estimated 11.9 million people, making it the fourth biggest home cable provider in the United States in terms of service area. Optimum by Altice also provides fiber internet service in addition to cable broadband. Its fiber service is accessible to around 1.6 million people, making it the 9th biggest fiber broadband provider in the United States in terms of coverage area.

Prices and plans that are at their best

The best internet service is available at a reasonable price that may even be the same for the rest of your life. When it comes to internet, we want to see a variety of choices. Unfortunately, Optimum only offers three different internet plans.
Those three plans, on the other hand, come in a range of speeds, all of which are ideal for anybody who enjoys gaming or streaming. For example, a family with linked smart home and security systems, smart TVs, and other internet-connected gadgets.

It’s also worth noting that Optimum’s 400 Mbps and 940 Mbps plans come with a Price for Life guarantee (as long as you remain in good standing, of course). However, when compared to comparable plans from other ISPs, the 400 Mbps package ends up costing more. So, if you want to lock in your monthly pricing, the 940 Mbps package is the best option. Value — Optimum offers some of the most affordable starting rates of any major ISP without sacrificing speed.

Is Optimum Internet worth the money?

Yes, for the most part. Although Optimum offers fast speeds, cheap initial price, and generally acceptable service conditions, no provider is perfect. Here’s what I enjoy most about the service, as well as some considerations to keep in mind before joining up.

Value

Optimum offers some of the most affordable starting rates of any major ISP without sacrificing speed. There are no data limits or contracts, therefore there is no throttling, overage penalties, or early termination costs. Customers may rent a gateway modem/router device for $10 per month to get advanced, cheap Wi-Fi. For the same price, some plans include a Wi-Fi 6 router for faster speeds and improved performance.

Slower upload speeds in many locations

Because Optimum is mostly a cable internet provider, upload rates are often slower than download speeds.

Unpredictable price increases after 12 months

The initial cost is fantastic, but what about the future? Customers will be notified of the expected change in their prices prior to the expiry of the promotional offer, according to an Optimum spokesman. What that amount is, though, is open to change.

How much does Optimum set you back?

For the first year, Optimum’s lowest-tier package provides download speeds of up to 20 Mbps for $20 per month. There is no need to sign a contract, and the business often offers online discounts that decrease or eliminate installation costs. Other Optimum options cost $75 per month or more.
Optimum provides a $500 contract buyout if you’re moving from another provider, although there are certain restrictions. Optimum also provides a 30-day money-back guarantee without needing a contract.

Customer Service

Customer support at Optimum has recently become more difficult to contact. When a large number of clients are having problems, anticipate longer wait times. Unfortunately, due to speed and connectivity issues, Optimum seems to have lengthy wait times. Online conversations are usually a good idea, but you’d have to get past their virtual assistant first.

What is the advantage of using Altice Internet?

Altice Advantage Internet is a reduced internet service offered to Optimum and Suddenlink subscribers who meet certain requirements. Starting at approximately $15 per month, the package offers download speeds of up to 30Mbps and upload rates of up to 3Mbps. There is no extra fee for equipment, and there is no data limit or commitment, as with other Optimum internet services.